How to become less Operational and more Strategic
‘Firefighting’ mode has become the norm for many managers; it is both demanding and destructive. During this Development Module your managers will learn how they can change behaviors to get out of ‘doing’ mode in order to be able to work ‘on’ the business, rather than ‘in’ it.
Many global organizations have failed due to their inability to identify changing requirements in the market and their subsequent neglect to innovate and diversify accordingly. Ring-fencing strategic planning and thinking time is one of the most successful ways your managers can ensure strategy implementation and alignment. Throughout the day they will work on real-life business issues and review the vision and direction the company is heading by analysing competitor, customer and product/service data.
Next, in order to ensure that their teams are also aligned with the key business goals and development plans, they will revisit their own and team members’ objectives. Any trends and opportunities to diversity and any pitfalls to avoid should also be spotted in order to align the business strategy with customer requirements.
Your managers will also decide on how they can limit their focus to 5 or 6 key priorities in order to assist them in concentrating their time and efforts on Quadrant 2 of Stephen Covey’s Time Management grid. They will then align their associated ‘To Do’ list, setting regular milestones and reviewing progress. They will practice how they can delete or delegate the rest of their workload.
In the age of 24/7 connectivity executives are often expected to respond to emails almost immediately; your managers will practise deciding what is ‘Important’ not ‘Urgent’ applying it to emails, just as much as to other work priorities. Becoming reactive to emails is one of the biggest killers of strategy execution so mastering the Inbox is another key to achieving strategic objectives. They will also review their decision-making skills and how they manage poor performance to ensure they focus on delivering business success.