Success Story – Executive Business Coaching, Executive Assessment, 360 Feedback, and Career Coaching in global Financial organizations
Assisting organizations such as Aldermore Bank, Atradius, AXA Wealth, Liontrust LLP, Zurich; delivering 360 Feedback, Executive Coaching and Leadership and Management Training to develop potential and performance; programs include Change and Stress Management, Team Building and Effectiveness, Strategy Implementation, Stakeholder Management. Significant improvements made in ‘executive presence’, influence, and senior team collaboration, leading to successful Talent Management and Succession Planning.
Business Issue
C-suite executives and senior managers across most functions were looking to improve their overall Leadership skills in order to better manage their senior teams, to create significant business growth, as well as assess and recruit internal and external candidates in to senior roles.
Solution
Natural Talent conducted Competency and Behavioral based Interviews in Europe and the US, as well as assessing candidates utilizing Personality Questionnaires. Face to Face 360 Feedback Reviews were conducted to identify areas of improvement for the existing executive teams. Executive Business Coaching and Career Coaching were delivered over 10 months to develop key leadership skills and competencies, including:
- Strategy Implementation and Execution
- Alignment of the Strategy with key objectives
- Leadership Judgement
- Emotional Intelligence
- Resilience
Outcome
- All executives were promoted
- Successful external candidates were sourced for new roles
- Major behavioral change was achieved with C-suite executives, who became more strategically focused and improved their influence
- Leaders became more comfortable in making the tough calls
- Significant improvements were made in ‘executive presence’, senior team collaboration, networking and raising of profiles globally
- The business strategy was more aligned with customer requirements
- Individual objectives were more aligned with the company strategy to improve performance, engagement and efficiency
'Jill listens and provided Coaching along the way without it feeling like Coaching. She was very good at helping my team open up to her and get them to share helpful feedback.’ CEO
‘Jill was my coach for a year in which time I found her listening and engagement very helpful. If you want a coach that's engaging, welcoming and full of mind opening thoughts Jill is perfect.’ CIO, Bank
‘Jill from Natural Talent dealt very well with my stream of consciousness; I offloaded all the issues I face at work. She listened attentively, demonstrated empathy, but was also assertive in summarizing back the key points and areas I need to work on. Within our first Coaching meeting I already had a list of key skills and competencies to develop and look forward to agreeing the SMART action plan to begin my journey to major improvement!’ Finance Manager