Success Story – Executive Business Coaching, Leadership and Management Development Programs

Delivering Executive Business Coaching to a number of senior managers, as well as Leadership Training to the senior team and Management Development Training to recently appointed managers over two years in this growing, specialist fund management company.

Business Issue

Liontrust Asset Management Plc were looking to source a qualified and experienced Executive Business Coach and Leadership Development Consultant to work with senior individuals across a number of functions to develop Liontrust’s behavioural competencies. Managers were looking to increase their self-awareness to better manage their behaviors and their high workloads; in addition, they wanted to better manage their teams and to develop a more collaborative approach to working. They were also looking to build even more effective working relationships with senior executives and their clients, as well as to lead and manage Change.

Solution

Jill Maidment of Natural Talent delivered bespoke Executive Business Coaching to assist senior managers in order to better lead and manage their teams.  Key skills, competencies and behaviours which were developed included:

• Strategy Execution and Alignment
• Delegation and Empowerment
• Leadership Judgement
• Negotiating and Influencing
• Planning and Prioritizing
• Leading and Managing Change
• Meetings Management
• Performance Management
• Developing Resilience

‘Jill Maidment at Natural Talent is the epitome of professionalism and the voice of wisdom and reason. She creates massive positive change and is a real credit to the Coaching industry.’

‘I have found Jill’s support and guidance invaluable. The skill sets that Jill has helped me develop to drive and lead a sales team have been so effective. I have completely changed my thought process; Jill has added so much value to my development I cannot thank her enough.  If you are looking for 121 coaching, full of positive energy, challenging, even soul searching then I cannot recommend Natural Talent more highly, Thank you Jill.’

Senior Managers attended two days Management Development Training with quarterly facilitated lunches to address key issues and further develop skills. ‘Teamship’ was developed with team goals being aligned with the overall business strategy. Managers used a number of prioritizing tools and techniques to be able to free up time from being ‘task focused’ to create space to think and act more strategically.

Recently appointed managers received an Introduction to Management Training working on real-life business issues and scenarios with subsequent follow up days to further develop specific skills, including motivating and inspiring team members by delivering constructive feedback, as well as positive reinforcement, all whilst working on real life scenarios to better manage and improve performance.

Bespoke Training Programmes were also provided to the Sales and Marketing teams and new Fund Managers in order to further develop their skills to become even more effective.

Outcome

All groups of senior managers and newly appointed managers understood more about their own personality and how to adapt their styles to different people in order to improve working relationships.  Their levels of Emotional Intelligence increased significantly and they learnt how to modify their body language and communication skills to create more impact.  Managers identified how to create high performing teams and to adopt more of a Coaching style of management.  By assessing personality types and developing specific competencies and behaviours, Collaboration and ‘Teamship’ increased and team members felt more empowered.

The constructive feedback given to each manager by their colleagues and Jill Maidment was encouraging and welcomed in an open, honest, trusting, safe environment, and with use of appropriate humour. There was much interaction and relevant exercises embedded the learning. Feedback received was very positive:

‘Thank you again for a very enjoyable and informative couple of days of training. I learnt masses and now look forward to deploying my new skills.’

‘All the teams are collaborating in a very positive and constructive manner; all types of communication have improved and now we have the additional management tools to motivate our teams to become even more successful.’